Please note that this page contains our Terms & Conditions and our Terms of use of the Website

 

Terms & Conditions

Please read these terms and conditions carefully before ordering any Products from our site. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions.

 You should print a copy of these terms and conditions for future reference.

 1. Information about us 

Winchesterofficesupplies.co.uk is a site operated by Warrens of Winchester Ltd, 85 High St, Winchester, SO23 9AE.

  2. Service availability and accessing our site 

Our site is only intended for use by people resident in the UK. We do not accept orders from individuals outside the UK.

 Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

 From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.

 We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time and we are under no obligation to update such material. 

 If you choose, or you are provided with a password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use. 

 You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them. 

  3. Your Status

By placing an order through our site, you warrant that:
 You are legally capable of entering into binding contracts;
 You are resident in the UK; and
 You are accessing our site from the UK.

  4. How the contract is formed between you and us 

After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (the Dispatch Confirmation). The contract between us (Contract) will only be formed when we send you the Dispatch Confirmation.

 The Contract will relate only to those Products whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation.

In the event that any Product ordered by you is not available, we reserve the right to offer to you an alternate Product of equivalent quality and value, so far as is possible, as the Product ordered by you. Details of the alternate Product will be set out in the Dispatch Confirmation. By accepting delivery of our alternate Product, you accept the offer from us to supply the alternate Product.

  5. Consumer rights 

If you are contracting as a consumer, you may cancel a Contract at any time within seven working days, beginning on the day after you received the Products. In this case, you will receive a full refund of the price paid for the Products in accordance with our refunds policy (set out in paragraph 9 below).

To cancel a Contract, you must inform us in writing and return the Product(s) to us immediately, in the same condition in which you received them, and at your own cost and risk.

  6. Availability and delivery 

Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation.

  7. Risk and Title 

The Products will be at your risk from the time of delivery.
 Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges (where applicable).

  8. Price and payment 

The price of any Products will be as quoted on our site from time to time, except in cases of obvious error and will exclude VAT.

 These prices also exclude delivery costs of £4.95 plus VAT, which will be added to the total amount due where the total order value is less than £40 (excluding VAT).

 Prices and delivery costs are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.

 Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product's correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product´s correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.

We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing.

Unless you have a Business Account with us, payment for all Products must be by credit or debit card. We accept payment with all major credit cards with the exception of AMEX. We will not charge your credit or debit card until we despatch your order.

  9. Our refunds policy 

When you return a Product to us (for instance, because you have cancelled the Contract between us, or have notified us that you do not agree to any change in these terms and conditions or in any of our policies, or because you claim that the Product is defective), we will examine the returned Product and will notify you of your refund via e-mail within a reasonable period of time. We will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day we received your cancellation or the day we confirmed to you via e-mail that you were entitled to a refund for delivery of the defective Product. Products returned by you because of a defect will be refunded in full, including a refund of the delivery charges for sending the item to you and the cost incurred by you in returning the item to us. Products returned by you within the seven-day cooling-off period (see paragraph 5 above) will be refunded in full, including the cost of sending the item to You. However, you will be responsible for the cost of returning the item to us.

  10. Our liability 

We warrant to you that any Product purchased from us through our site is of satisfactory quality.

Our liability in connection with any Product purchased through our site is strictly limited to the purchase price of that Product.
 This does not include or limit in any way our liability:
 For death or personal injury caused by our negligence;
 Under section 2(3) of the Consumer Protection Act 1987;
 For fraud or fraudulent misrepresentation; or
 For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

 We accept no liability for any loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, waste of management or office time or for any indirect or consequential loss or damage of any kind however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable

  11. Information about you and your visits to our site 

We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

  12. Written communications 

Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

  13. Notices 

All notices given by you to us must be given to Winchester Office Supplies of 85 High St, Winchester, Hampshire, SO23 9AE or sales@winchesterofficesupplies.co.uk . We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in paragraph 12. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail that such e-mail was sent to the specified e-mail address of the addressee. 

  14. Transfer of rights and obligations 

The contract between you and us is binding on you and us and on our respective successors and assigns. You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent. We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

  15. Events outside our control 

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event).

A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
 Strikes, lock-outs or other industrial action.

 Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war. Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
 Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

 Impossibility of the use of public or private telecommunications networks.
 The acts, decrees, legislation, regulations or restrictions of any government.

 Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

  16. Waiver 

If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

 A waiver by us of any default shall not constitute a waiver of any subsequent default.
 No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with paragraph 12 above.

  17. Severability 

If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

  18. Entire agreement 

These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

 We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these terms and conditions.

Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party´s only remedy shall be for breach of contract as provided in these terms and conditions.

  19. Our right to vary these terms and conditions 

We have the right to revise and amend these terms and conditions from time to time. You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).


 20. Law and Jurisdication

Contracts for the purchase of Products through our site will be governed by English law. Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

 

Terms of Website Use

1.       What's in these terms?

1.1.    These terms tell you the rules for using our website www.winchesterofficesupplies.co.uk (“our site”).

 

2.       Who we are and how to contact us

2.1.    1.1.    www.winchesterofficesupplies.co.uk is a site operated by Warrens of Winchester Limited ("We"). We are registered in England and Wales under company number 7132847 and have our registered office at, and our main trading address is, 85 High Street, Winchester SO23 9AE.  Our VAT number is 320 509 105.

2.2.    We are a limited company.

2.3.    To contact us, please email sales@winchesterofficesupplies.co.uk.

 

3.       By using our site you accept these terms

3.1.    By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

3.2.    If you do not agree to these terms, you must not use our site.

3.3.    We recommend that you print a copy of these terms for future reference.

 

4.       There are other terms that may apply to you

4.1.    These terms of use refer to the following additional terms, which also apply to your use of our site:

4.1.1.  Our Privacy Policy which can be found at www.winchesterofficesupplies.co.uk/storefront/Privacy-Statement. 

4.1.2.  If you purchase goods from our site, our Terms and conditions of supply, available at www.winchesterofficesupplies.co.uk/storefront/Terms-Conditions, will apply to the sales.

 

5.       We may make changes to these terms

5.1.    We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on 25 May 2018.

 

6.       We may make changes to our site

6.1.    We may update and change our site from time to time to reflect changes to our products, our users' needs and our business priorities.

 

7.       We may suspend or withdraw our site

7.1.    Our site is made available free of charge.

7.2.    We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

7.3.    You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

 

8.       Our site is only for users in the UK

8.1.    Our site is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate for use or available in other locations.

 

9.       You must keep your account details safe

9.1.    If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential.  You must not disclose it to any third party.

9.2.    We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

9.3.    If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at sales@winchesterofficesupplies.co.uk.

 

10.   How you may use material on our site

10.1.    We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.

10.2.    You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

10.3.    You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

10.4.    Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

10.5.    You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

10.6.    If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

 

11.   We are not responsible for websites we link to

11.1.    Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

11.2.    We have no control over the contents of those sites or resources.

 

12.   Our responsibility for loss or damage suffered by you

12.1.    We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

12.2.    Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products or services to you, which will be set out in our Terms and conditions of supply, available at winchesterofficesupplies.co.uk/storefront/Terms-Conditions.

12.3.    We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.

12.4.    We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

12.4.1.        Use of, or inability to use, our site; or

12.4.2.        Use of or reliance on any content displayed on our site.

12.5.    In particular, we will not be liable for:

12.5.1.        Loss of business profits, sales, business or revenue;

12.5.2.        Business interruption;

12.5.3.        Loss of anticipated savings;

12.5.4.        Loss of business opportunity, goodwill or reputation; or

12.5.5.        Any indirect or consequential loss or damage.

 

13.   How we may use your personal information

13.1.    We will only use your personal information as set out in our privacy policy, which can be found at www.winchesterofficesupplies.co.uk/storefront/Privacy-Statement.

 

 

 

14.   We are not responsible for viruses and you must not introduce them

14.1.    We do not guarantee that our site will be secure or free from bugs or viruses.

14.2.    You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

14.3.    You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

15.   Which country's laws apply to any disputes?

15.1.    These terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

 

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